Texas Department of Family and Protective Services Training

Victim Services Division

Angie McCown, Director, Victim Services Division
Angie McCown
Managing director

The mission of the Victim Services Sectionalization is to provide a cardinal mechanism for offense victims to participate in the Criminal Justice System.

Contact:

Mailing Address:

Texas Section of Criminal Justice
Victim Services Division
PO Box 13401 Upper-case letter Station
Austin, Texas 78711-3401
Phone: (800) 848-4284
Fax: (512) 452-0825
E-mail: victim.svc@tdcj.texas.gov

Resources for the Victim/Survivor Assist Field
During the COVID-19 Pandemic

  • Our Contact Information
  • Confidential Victim Notification
  • Online Resource Directory
  • Victim Services Segmentation FY 2021 Annual Written report

Our hope to victims and their families

The TDCJ Victim Services Division is dedicated to providing direct, personal service to victims and their families throughout Texas, as well as, assisting those outside our state to the all-time of our ability. Information technology is our goal to assure victims that they are not left behind at the crime scene, just can be involved in all parts of the criminal justice organisation if desired.

How to contact the Victim Services Sectionalisation

1-800-848-4284
(512) 406-5900
Monday through Friday
8:00 a.m. to 5:00 p.m. (Central Standard Time)
East-post: victim.svc@tdcj.texas.gov

If you are trying to contact u.s. after business organization hours, delight leave a bulletin and we will contact you as presently as possible.

Prosecutors' offices click here here for information on the new Subsequent Indictment on Article 42A.054(a) Offense and/or Finding of a Deadly Weapon Notification form and instructions.

Upcoming Events/New Services

  • TDCJ is pleased to announce its new "Links Library." This new resource provides links to helpful tools, information, brochures, and helplines for victims of crime. Our goal is to connect y'all to information you may demand to navigate the criminal justice system, exercise your rights as a victim of crime and admission support and aid. Links Library allows criminal offence victims to discover information organized by topics with a brief description of the agency and how they tin assist you. You will find topics ranging from Abuse & Neglect, Crime Victims' Compensation, Domestic Violence, LGBTIA+, Safety Planning, Sexual Assail, Stalking, Suicide Prevention – Cocky-Impairment Prevention, and Survivors of Homicide.

    Links Library is located in our Integrated Victim Services System (IVSS) nether the tab resource or visit https://ivss.tdcj.texas.gov/links-library/. Once on the page, click on the topic to expand the section and notice more information. Links Library is mobile friendly; for those individuals who would like to access it from their phones or other hand-held devices.

  • The TDCJ Victim Services Division is pleased to announce its new "Texas Victim Resource Directory." The new platform allows users to not only search more than 750 service provider listings by metropolis or county but also by a number of other factors, including the type of criminal offence victims served by an system and the services they provide. Browse the updated Texas Victim Resource Directory.
  • The TDCJ Victim Services Division is pleased to announce that we take implemented a new Integrated Victim Services Organization (IVSS) to manage victim notification and resource information. The new system allows yous manage your personal information direct via our cocky-service portal. Updates to your data will be made in real time and volition be available to view immediately. Y'all volition be able to search for limited offender information, register for notifications, see past notifications and update your preferences for receiving information from VSD through this portal. You lot also have the option to search for resources in your area past county, criminal offence blazon or type of service. The portal is accessible through whatsoever device with internet capabilities including desktop computers, mobile phones and tablets.

    Yous may register, update contact information and view notifications through your portal account. If y'all were previously registered with VSD, yous volition continue to receive notifications based on your prior preferences. Previous registrants will receive an e-mail with an invitation code which will allow you to create a portal account that is linked to your existing registration. Admission the portal at:

    https://ivss.tdcj.texas.gov

    The Victim Services Division will keep to provide help through our crunch hotline, as well as through eastward-postal service, postal mail and fax.

  • To back up the continued educational needs of victim services professionals, the Integrated Victim Services System (IVSS) provides data on preparation/events held in Texas. For more than information, click here.
  • Save the Appointment! TDCJ Victim Services Division, Texas Offense Victim Clearinghouse is pleased to announce the Texas Victim Aid Training (TVAT) Academy is June 27 – xxx, 2022. Click here for more information.

Summary of Services We Provide

Our partition is organized into two sections, Notification and Programs. A summary of these sections is provided below.

Notification

Notification Registration


Written Notification

The Integrated Victim Services Organization (IVSS) utilizes a confidential database to provide registrants with notifications regarding offenders in the TDCJ Correctional Institutions Sectionalization (CID) or under the supervision of the TDCJ Parole Partitioning (PD). Notifications are now available via e-mail, letter, text or whatsoever combination of your choosing. The IVSS provides notifications apropos phases of the criminal justice organisation, post-conviction. This includes the parole review process, release to supervision or belch and warrant deportment during periods of supervision.

If you are a victim of a offense, family member of a victim, concerned citizen, or criminal justice professional and would like to register for notification on an offender who is in the TDCJ CID or under the supervision of the TDCJ PD, please visit our website at https://ivss.tdcj.texas.gov or you may contact our office at (800) 848-4284 or by electronic mail at victim.svc@tdcj.texas.gov.

Text Notification

The TDCJ Victim Services Sectionalization now offers text notifications to all registrants on a variety of notifications. Please note that data is process through the IVSS system 24 hours a day 7 days a calendar week. It is possible to receive notifications by e-post and text message at all hours of the twenty-four hours. You may asking to receive merely time sensitive (parolee warrant deportment) by text message or opt in to receiving text messages for all bachelor notifications by logging into the portal or contacting the VSD at i-800-848-4284.

Programs

Texas Criminal offence Victim Clearinghouse (TxCVC)

The Texas Criminal offence Victim Clearinghouse (TxCVC) provides training and technical assistance to criminal justice and victim services professionals and directly services to crime victims. The goal of the TxCVC is to provide focus, leadership, and coordination necessary to proceed and improve services and so that victims are afforded a full measure of justice and all possible assistance. The TxCVC was established and operated by the Governor's Office in 1983 until its official transfer to the Texas Department of Criminal Justice (TDCJ) Victim Services Segmentation (VSD) in March of 1996.

TxCVC Services:

  • Victim Impact Statement (VIS) Grade
  • Training and Technical Assistance
  • Directly Services for Crime Victims
  • Publications/Resource

Victim Offender Mediation Dialogue (VOMD)

The TDCJ Victim Services Division Victim Offender Mediation Dialogue (VOMD) plan, in accordance with Lawmaking of Criminal Process fine art. 56A.602, provides an opportunity for victims or surviving family members of vehement criminal offense to initiate an in-person meeting with the TDCJ offender responsible for their victimization. Artistic alternatives to mediation are also an option, and typically include a alphabetic character written by the victim. For more information, please visit the VOMD folio at http://www.tdcj.texas.gov/divisions/vs/vomd.html.

Offender Amends Bank

The Victim Services Division processes received unsolicited letters from offenders incarcerated in TDCJ - Correctional Institutions Division (adult prison house arrangement) expressing apologies to the victims of their crimes. To reduce the likelihood of possible re-victimization, the VSD processes appropriate apology messages according to the established sectionalization procedures.

Upon receipt of an amends alphabetic character from an offender, the VSD staff screen the letter and first determine whether applicative contact rules, laws, or court orders prohibit the offender from contacting the victim. If and then, the VSD may report an offender for the possible violation and the apology letter process shall end. If an apology letter is screened and approved for farther processing, the VSD will attempt to contact the victim to inform them of the alphabetic character, and offering them the option of receiving the letter.

The offender is not notified as to whether or non the victim was successfully contacted or the victim's determination regarding the letter. In the effect that the VSD is unable to contact a victim most an advisable apology letter, the letter of the alphabet is stored and shall exist available at the asking of the victim.

Victim Resources

  • Texas Victim Resource Directory
    • Texas Victim Resource Directory
    • Texas Lath of Criminal Justice Members
    • TDCJ Correctional Institutions Division Regional Offices & Units/Transfer Facilities/Substance Abuse Facilities/Land Jail
    • Facilities (State & Private)/Private Prisons/Leased Beds/Parole Facilities
  • Crime Victims' Rights
  • Clemency Information for Man Trafficking Victims
  • How Do I go Assistance Locally Inside the State of Texas?
  • Protective Order
  • Restitution Brochure (text merely)
  • Restitution
  • Ex Parte Retzlaff Information
  • Publications
  • Media Tips: Tips for Victims Who May Piece of work with the Media
  • Definitions and Acronyms
  • Often Asked Questions
  • Related Links

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Source: https://www.tdcj.texas.gov/divisions/vs/index.html

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